PAYMENT TERMS AND CONDITIONS
1. Payment Plan Overview
Tickets and packages for Winter Haus (January 28-31, 2027) can be purchased using a Payment Plan
through our Easol booking platform, allowing eligible customers to spread the cost over multiple
installments. Installment options depend on your purchase date and are subject to package availability.
The first installment is due at the time of purchase. A payment plan fee, if applicable, will be shown and added at checkout.
2. Installment Schedule
Your available installment plan options -- including the number of payments and their due dates -- will be
displayed at checkout when you complete your booking through Easol. Please review your payment
schedule carefully before confirming your purchase.
3. Refund Treatment of Installments
Payment plan deposits and completed installments are subject to the Winter Haus Refund Policy:
Through November 8, 2026: Guests who request a refund will receive a full refund, less any
non-refundable processing or payment fees.
November 9 - December 31, 2026: Guests may choose either a 50% refund or a 100% credit toward the
following Winter Haus event.
After December 31, 2026: No refunds. Reservations may be transferred to another eligible guest until
January 15, 2027, subject to a $15 administrative transfer fee.
This refund schedule applies to guest-initiated cancellations. It does not apply to reservations canceled for
missed payments, which are addressed in Section 6 below.
4. Automatic Payment of Installments
The first installment (plus applicable fees) will be charged to your debit or credit card immediately upon
purchase. Subsequent installments will be automatically charged to the same card on or around the due
dates shown at checkout, without further notice.
If your card is declined, we may attempt to process the payment again. If it is still declined, you will be
contacted to provide an alternative payment method. Any alternative card must belong to the original
purchaser. If you do not provide an alternative payment method within [X] days of being notified, your
reservation may be canceled in accordance with Section 6 below.
5. Completion of Transactions
Page 1Your reservation is only complete once all installments and applicable fees have been fully paid.
6. Missed Payments
If you fail to make an installment payment by its due date and do not provide an alternative payment
method within [X] days, Winter Haus reserves the right to cancel your reservation without refund of
amounts previously paid.
7. Full Commitment
By opting into a Payment Plan, you are making a full commitment to purchase your ticket or package and
to pay the total price, including any applicable fees, according to the installment schedule shown at
checkout.
8. Sufficient Funds
Please ensure you have sufficient funds available on each installment due date, and that your debit or
credit card does not expire before your final installment is scheduled to be charged.
9. Loss of Payments
Failure to meet the payment conditions outlined in Section 6 may result in cancellation of your reservation
and forfeiture of amounts previously paid, as described above.
10. No Exchanges
Tickets and packages purchased through a Payment Plan are not eligible for exchange. Refunds, credits,
and transfers for Payment Plan purchases follow the Winter Haus Refund Policy referenced in Section 3
and the transfer terms in the Winter Haus Terms & Conditions.
11. Additional Terms
These Payment Plan Terms are in addition to, and should be read alongside, the Winter Haus Terms &
Conditions, Assumption of Risk, Waiver and Release of Liability, and the Winter Haus Refund Policy, both
available on our booking platform.